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  • العربية
  • Cash on Delivery - Pay through credit card*
    - Cash on delivery*
    *Terms and conditions applied
  • Free Shipping - For orders over 500 SAR
    - Delivery in 2-5 workdays
    - Please contact us on 920008456
  • 100% Genuine Brands - 100% original products directly through suppliers
    - Local and global brands

Return Policy

Return Policy  :

- The product should not be used, damaged, it should be in the same condition as you received it

- You can't return any consumable item which has been used or installed, Fragile items,  hygiene-related items, Underwear, Socks, Books, Swimwear, Beauty & Fragrances

- We don't accept return if it is missing from the package price tags, labels, original packing, freebies, and accessories.

- The refund is returned to your credit card if the order was paid by credit card within 6 days of receiving the returned item in our warehouse.

- The refund is returned by store credit/coupon in case the order was paid through COD within 6 days of receiving the returned item in our warehouse.

- If the products are not fit to be accepted for return, you will be duly notified through the return claim you filed on your account. We will send the goods back to your address with COD charges of SAR 55 that will include shipping for pickup, re-shipping, and COD charges of the latest airway bill.

 

How to return an item?

In order to ensure customer satisfaction, all of your purchases at www.dokkanafkar.com are returnable/replaceable for free within 14 days from the date of delivery to you. You need to contact us on WhatsApp (966567813548) or send an email to  info@dokkanafkar.com.

 

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